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Sequencing Appointments for Service Systems Using Inventory Approximations.
Ho-Yin Mak
Ying Rong
Jiawei Zhang
Published in:
Manuf. Serv. Oper. Manag. (2014)
Keyphrases
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service systems
service level
lead time
supply chain
total cost
service oriented
web technologies
enterprise systems
call center
decision making
heavy traffic
learning strategies
computer technology
lot sizing
queueing model