Teamwork, coordination and customer relationship management skills: as important as technical skills in preparing our SE graduates.
Daniela E. DamianArber BoriciPublished in: EduRex@ICSE (2012)
Keyphrases
- technical skills
- customer relationship management
- information technology
- multi agent
- soft skills
- communication skills
- relationship management
- competitive advantage
- data mining technology
- customer churn
- data mining
- data mining applications
- multiagent systems
- information sharing
- information systems
- emotional intelligence
- multi agent systems
- intelligent agents
- job skills