Towards a Natural Language Driven Automated Help Desk.
Melanie KnappJens WochPublished in: CICLing (2002)
Keyphrases
- natural language
- data driven
- language processing
- natural language interface
- semi automated
- natural language processing
- computer assisted
- context sensitive
- question answering
- fully automated
- semantic interpretation
- machine learning
- natural language understanding
- neural network
- information extraction
- computer aided
- real time
- dialogue system
- maximum entropy models
- image processing
- e learning
- information retrieval
- real world
- databases
- data sets