Service Product Design and Consumer Refund Policies.
Xiao HuangDan ZhangPublished in: Mark. Sci. (2020)
Keyphrases
- product design
- customer satisfaction
- conceptual design
- service quality
- design process
- life cycle
- customer requirements
- service providers
- mass customization
- online stores
- manufacturing process
- management policies
- creative design
- web services
- concurrent engineering
- electronic commerce
- interaction design
- engineering design
- optimal policy
- knowledge management
- real time
- knowledge engineering
- product development
- product information
- association rules
- training data
- genetic algorithm
- information retrieval
- neural network
- databases