Characterizing Rapid Releases in a Large Banking Company: A Case Study.

Elvan Kula Ayushi Rastogi Hennie Huijgens Arie van Deursen

Published in: BENEVOL (2018)

Keyphrases

case study
customer churn
financial services
test bed
software systems
retail banking
customer relationship management
database systems
market share
customer service
open source
expert systems
database
decision trees
knowledge base
decision making
artificial intelligence
data mining
databases
data sets
real time