Preliminary Investigation of Mobile Banking Attacks in West Africa: Feedback from Orange Money Customers in Burkina Faso.
Arthur D. SawadogoZakaria SawadogoSteve T. M. AtakyKhalid Moustapha AskiaKalmogo RolandIssa BoussimPublished in: AFRICOMM (2021)
Keyphrases
- preliminary investigation
- retail banking
- financial institutions
- financial services
- mobile devices
- countermeasures
- banking services
- banking industry
- customer churn
- commercial banks
- mobile applications
- mobile phone
- service providers
- customer service
- mobile computing
- context aware
- relevance feedback
- mobile learning
- risk management
- watermarking scheme
- single server
- customer satisfaction
- mobile services
- watermarking algorithm
- anomaly detection
- mobile users
- computing environments