Login / Signup

An Architecture For Web-Based Post-Sales Service an a Flexible Manufacturing Environment.

Weidong ZhangFrans CoenenPaul H. Leng
Published in: I3E (2001)
Keyphrases
  • manufacturing environment
  • manufacturing systems
  • customer service
  • material handling
  • service providers
  • client server architecture
  • web services
  • unexpected events
  • lightweight
  • service quality
  • customer satisfaction