Customer Churn Prediction Using Improved One-Class Support Vector Machine.

Yu Zhao Bing Li Xiu Li Wenhuang Liu Shouju Ren

Published in: ADMA (2005)

Keyphrases

unsupervised learning
customer churn
prediction model
churn prediction
one class support vector machines
anomaly detection
prediction accuracy
data sets
customer relationship management
real world
feature selection
similarity measure
regression model
credit risk