Customer Churn Prediction in Telecommunication Industry: With and without Counter-Example.

Adnan Amin Changez Khan Imtiaz Ali Sajid Anwar

Published in: MICAI (2) (2014)

Keyphrases

customer churn
churn prediction
prediction model
customer base
regression model
random forest
data mining
rule induction
credit risk
prediction accuracy
customer relationship management
data mining technology
neural network
case study
real world
electronic commerce