Login / Signup
Cognitive Chatbot for Personalised Contextual Customer Service: Behind the Scene and beyond the Hype.
Rajat Kumar Behera
Pradip Kumar Bala
Arghya Ray
Published in:
Inf. Syst. Frontiers (2024)
Keyphrases
</>
customer service
d scene
user modelling
video sequences
inventory control
three dimensional
customer satisfaction
contextual information
customer behavior
single image
cognitive science
visual context
decision making
information processing
contextual knowledge
image sequences
moving objects
customer support
cognitive processes
input image
context aware
optimal solution
call center
markov chain