Quark: A Methodology to Transform People-Driven Processes to Chatbot Services.

Anup K. Kalia Pankaj R. Telang Jin Xiao Maja Vukovic

Published in: ICSOC (2017)

Keyphrases

design methodology
web services
service oriented
service providers
end users
data driven
digital libraries
context aware
information services
communication channels
ubiquitous computing
service quality
service discovery
social networks
process model
model driven
business process management
service management