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Understanding the space for co-design in riders' interactions with a transit service.
Daisy Yoo
John Zimmerman
Aaron Steinfeld
Anthony Tomasic
Published in:
CHI (2010)
Keyphrases
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web services
management system
low dimensional
service quality
higher dimensional
database
information retrieval
high dimensional
search space
service providers
parameter space
deeper understanding
space requirements
interaction patterns
service management