Hyperparameter Black-Box Optimization to Improve the Automatic Classification of Support Tickets.
Renato BruniGianpiero BianchiPasquale PapaPublished in: Algorithms (2023)
Keyphrases
- black box
- automatic classification
- black boxes
- white box
- automatic detection
- hybrid systems
- web page classification
- optimization problems
- test cases
- learning algorithm
- automatically classify
- optimization algorithm
- end users
- rule extraction
- knowledge management
- multimedia
- integration testing
- database
- white box testing