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Improving the Management of an Emergency Call Service by Combining Process Mining and Discrete Event Simulation Approaches.
Elyes Lamine
Franck Fontanili
Maria di Mascolo
Hervé Pingaud
Published in:
PRO-VE (2015)
Keyphrases
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discrete event simulation
management system
process mining
process model
formal concept analysis
discrete event
event logs
website
emergency management