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as a case study in the design, implementation and evaluation of a new public service.
Geoff Royston
J. Halsall
D. Halsall
C. Braithwaite
Published in:
J. Oper. Res. Soc. (2003)
Keyphrases
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case study
efficient implementation
design process
implementation issues
user interface
recent advances
cost effective
design methodology
current status
real world
mobile phone
hardware architecture
pilot testing