Service Innovation in Retail Industry: What Can We Learn from Target?
Rocky ReynaldoAugustina Asih RumantiIwan Inrawan WiratmadjaPublished in: IEEM (2018)
Keyphrases
- point of sale
- case study
- technology transfer
- competitive market
- web services
- moving target
- market share
- technological innovation
- service oriented
- service providers
- service discovery
- semantic web services
- supply chain
- service quality
- real world
- telecommunications industry
- management system
- knowledge management
- driving force
- software intensive systems
- end users
- rfid technology
- customer satisfaction
- target detection
- service oriented architecture