Development of facial expression recognition for training video customer service representatives.
Linh Tuan DangEric W. CooperKatsuari KameiPublished in: FUZZ-IEEE (2014)
Keyphrases
- facial expression recognition
- customer service
- facial expressions
- human computer interaction
- video sequences
- facial expression analysis
- video data
- expression recognition
- dynamic textures
- feature extraction
- software engineering
- human faces
- facial features
- business strategy
- facial images
- real time
- expression classification
- person independent
- customer satisfaction
- local binary pattern
- face recognition
- video images
- image analysis
- three dimensional
- information systems