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Dark Patterns in Online Shopping: of Sneaky Tricks, Perceived Annoyance and Respective Brand Trust.
Christian Voigt
Stephan Schlögl
Aleksander Groth
Published in:
HCI (22) (2021)
Keyphrases
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online shopping
purchase intention
customer satisfaction
mobile commerce
service quality
online consumer
satisfaction degree
product quality
consumer behavior
internet usage
survey data
internet shopping
personal information
shopping behavior
online stores
product descriptions
quality control
online retailers