Explaining and predicting customer churn by monotonic rules induced from ordinal data.

Marcin Szelag Roman Slowinski

Published in: Eur. J. Oper. Res. (2024)

Keyphrases

ordinal data
customer churn
association rules
prediction model
customer relationship management
churn prediction
decision rules
rule induction
data mining technology
data mining
machine learning
decision trees
classification rules