Application Architecture of Data Mining in Telecom Customer Relationship Management Based on Swarm Intelligence.
Peng JinYunlong ZhuSufen LiKunyuan HuPublished in: PRICAI (2006)
Keyphrases
- customer relationship management
- swarm intelligence
- data mining
- data mining technology
- particle swarm optimization
- data mining applications
- data mining systems
- relationship management
- particle swarm optimization pso
- ant colony optimization
- competitive advantage
- evolutionary computation
- decision support
- computational intelligence
- social behavior
- ant colonies
- customer churn
- social insects
- real time
- knowledge discovery
- customer segmentation
- neural network
- data mining algorithms
- association rules
- collective behavior
- marketing strategies
- e learning
- artificial intelligence
- genetic algorithm
- real world