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The Impact of Customer Churn on Social Value Dynamics.

Przemyslaw KazienkoDymitr Ruta
Published in: Int. J. Virtual Communities Soc. Netw. (2009)
Keyphrases
  • customer churn
  • customer relationship management
  • prediction model
  • social networks
  • databases
  • data mining technology
  • churn prediction
  • clustering algorithm