Unveiling the Power of Social Influence: A Machine Learning Framework for Churn Prediction With Network Analysis.
Babak AmiriSeyed Hasan HosseiniPublished in: IEEE Access (2024)
Keyphrases
- network analysis
- social influence
- network structure
- churn prediction
- social networks
- social network analysis
- telecommunication services
- complex networks
- link prediction
- social interaction
- online social
- social relationships
- community detection
- community structure
- online communities
- customer churn
- random forest
- text mining
- rule induction
- data mining
- online social networks
- credit risk
- graph theory
- centrality measures