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Research of the trust of St. Petersburg residents in using electronic channels of interaction with the authorities.
Lyudmila Vidyasova
Yaroslava Tensina
Published in:
IMS (SCEE) (2019)
Keyphrases
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user interaction
trust model
social media
design automation
human computer interaction
multi channel
communication channels
electronic marketplaces
trading partners
neural network
mobile devices
information seeking
countermeasures
trust evaluation