Quality Management and Job Quality: How the ISO 9001 Standard for Quality Management Systems Affects Employees and Employers.
David I. LevineMichael W. ToffelPublished in: Manag. Sci. (2010)
Keyphrases
- quality management
- data quality
- quality assessment
- fuzzy theory
- systems development
- service quality
- systems analysts
- human factors
- water quality
- information systems
- job satisfaction
- project management
- quality improvement
- e learning
- quality control
- software projects
- information technology
- neural network
- software development
- expert systems
- databases
- job skills
- fuzzy clustering
- input output