Login / Signup

Dialogue Quality and Emotion Annotations for Customer Support Conversations.

John MendonçaPatrícia PereiraMiguel MenezesVera CabarrãoAna C. FarinhaHelena MonizJoão Paulo CarvalhoAlon LavieIsabel Trancoso
Published in: CoRR (2023)
Keyphrases
  • customer support
  • customer satisfaction
  • data management
  • service quality
  • real time
  • metadata
  • case study
  • user satisfaction
  • high tech