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Customer Churn Prediction in the Software by Subscription models IT business using machine learning methods.
Olga Mezentseva
Kateryna Kolesnikova
Anna Kolomiiets
Published in:
ITTAP (2021)
Keyphrases
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prediction model
customer churn
information systems
customer relationship management
data mining
prediction accuracy
knowledge management
electronic commerce
real world
decision trees
data analysis
input image
text mining
regression model
customer retention