Intention to Repurchase Group Coupon Service: The Intertwined Effect of Service Quality of Vendor and Service Provider.

Hsiangchu Lai Shu-Hwa Hsu

Published in: GDN (2015)

Keyphrases

service quality
service providers
subjective norm
customer satisfaction
web services
cloud computing
incident management
end users
technology acceptance
call center
service provision
information quality
real time
service oriented
expert systems
individual level
online services