Appointment-driven service systems with many servers.

Junfei Huang Avishai Mandelbaum Petar Momcilovic

Published in: Queueing Syst. Theory Appl. (2022)

Keyphrases

service systems
arrival rate
service rates
queueing model
web technologies
service level
service oriented
enterprise systems
queue length
heavy traffic
service times
steady state
call center
search engine
sufficient conditions
online learning
website
decision making