Corrigendum to "Predicting service request in support centers based on nonlinear dynamics, ARMA modeling and neural networks" [Expert Systems with Applications 34/1 (2008) 665-672].
Emili Balaguer-BallesterAlberto PalomaresEmilio Soria-OlivasJosé David Martín-GuerreroPublished in: Expert Syst. Appl. (2013)
Keyphrases
- nonlinear dynamics
- neural network
- expert systems
- fault diagnosis
- web services
- fuzzy logic
- service management
- pattern recognition
- knowledge acquisition
- service oriented
- search algorithm
- end users
- knowledge based systems
- recurrent neural networks
- service requests
- computing environments
- neural network model
- learning algorithm