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E-mail classification with machine learning and word embeddings for improved customer support.
Anton Borg
Martin Boldt
Oliver Rosander
Jim Ahlstrand
Published in:
Neural Comput. Appl. (2021)
Keyphrases
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machine learning
email
machine learning methods
text classification
feature selection
customer support
spam filtering
spam e mail
database design
pre classified
learning systems
application development
data analysis
customer service
spam filters
database systems
database