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Investigating Frontline Service Employees to Identify Behavioral Goals of Restaurant Service Robot: An Exploratory Study.
Min-Gyu Kim
Heeyoon Yoon
Juhyun Kim
Jungjun Kim
Dong-Seop Sohn
Kyungho Kim
Published in:
UR (2021)
Keyphrases
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service robots
web services
home environment
information technology
service providers
service discovery
human robot interaction
service oriented
service composition
service quality
semantic web services
customer service
real time
end users
multi modal
human body
human behavior