Automating Complaints Processing in the Food and Economic Sector: A Classification Approach.
Gustavo MagalhãesBrígida Mónica FariaLuís Paulo ReisHenrique Lopes CardosoAna Cristina CaldeiraAna Maria OliveiraPublished in: WorldCIST (2) (2020)
Keyphrases
- support vector
- classification accuracy
- pattern classification
- automatic classification
- classification algorithm
- object classification
- pattern recognition
- text classification
- feature vectors
- real time
- training set
- feature selection
- feature extraction
- decision trees
- supervised classification
- machine learning methods
- decision rules
- information processing
- model selection
- data processing
- case study
- image classification
- feature set
- support vector machine
- classification systems
- classification scheme
- classification process
- document classification
- classification method
- class labels
- supervised learning
- feature space
- data mining