Business Model and Organization - Interdependencies for Customer-Centric Continuous Innovation in Subscription Business.
Günther SchuhAndreas GützlaffSven CremerJannik LammersmannYuan LiuPublished in: IEEM (2020)
Keyphrases
- business models
- electronic commerce
- competitive environment
- case study
- inter organizational
- process management
- knowledge management
- life cycle
- social commerce
- product information
- business opportunities
- cloud computing
- organizational learning
- conceptual framework
- electronic markets
- information systems
- telecommunications industry
- customer satisfaction
- customer service
- data model
- strategic management
- data sets
- theoretical framework
- business process
- software development
- customer behavior
- technological innovation
- real world