Help Us! We Want to be "E-Secured": Digital Banking Customers' Security Needs in South Africa.
Arthur GodlstuckRabelani DagadaPublished in: ISSA (2009)
Keyphrases
- south africa
- information security
- south african
- information technology
- information and communication technologies
- banking industry
- retail banking
- internet banking
- higher education
- security issues
- security requirements
- public key infrastructure
- customer satisfaction
- customer churn
- banking services
- commercial banks
- information systems
- access control
- security policies
- real world
- data analysis
- intrusion detection
- financial services
- smart card
- network security
- security threats
- security analysis
- service providers
- customer service
- security mechanisms
- developing countries
- case study
- knowledge base
- digital media