Using Class Membership based Approach to Improve Predictive Classification in Customer Relationship Management Systems.
Stéphane C. K. TékouabouWalid CherifHamza ToulniElarbi A. AbdelaouiHassan SilkanPublished in: Int. J. Comput. (2022)
Keyphrases
- class membership
- customer relationship management
- decision boundary
- pattern classification
- class labels
- text classification
- classification algorithm
- supervised learning
- text mining
- data sets
- probabilistic model
- probability estimation
- class probabilities
- information extraction
- data analysis
- cost sensitive
- machine learning
- data mining
- neural network