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Introduction to Service Design for UX Designers.
Virpi Roto
Val Mitchell
Stuart Cockbill
Jodi Forlizzi
Jung-Joo Lee
Effie L.-C. Law
Published in:
NordiCHI (2020)
Keyphrases
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design process
user experience
design thinking
user interface
design decisions
design tools
information systems
end users
building blocks
artificial intelligence
computer aided
database
case study
expert systems
data sets
design patterns
design methodology
design rationale