Customer churn prediction in an internet service provider.
Duyen DoPhuc HuynhPhuong VoTu VuPublished in: IEEE BigData (2017)
Keyphrases
- service providers
- customer churn
- prediction model
- churn prediction
- prediction accuracy
- content providers
- end users
- web services
- cloud computing
- cloud services
- service quality
- incident management
- customer relationship management
- random forest
- data warehousing
- rule induction
- business intelligence
- credit risk
- data management
- metadata
- data mining