A Hybrid Knowledge-Based Recommender for Product-Service Systems Mass Customization.
Leila EsheibaAmal ElgammalIman M. A. HelalMohamed E. El-SharkawiPublished in: Inf. (2021)
Keyphrases
- mass customization
- service systems
- mass production
- product design
- product development
- product configuration
- product information
- manufacturing process
- web technologies
- business models
- service level
- life cycle
- knowledge intensive
- service oriented
- enterprise systems
- arrival rate
- knowledge compilation
- expert systems
- constraint satisfaction
- heavy traffic
- knowledge engineering
- product quality
- call center
- customer satisfaction
- stochastic models
- rapid development
- decision support