Comparative DNN-Based Classification of Customers Feedbacks in E-Commerce Platform.
Walid BenaoudaSiham OuamourHalim SayoudPublished in: IDAACS (2023)
Keyphrases
- classification accuracy
- feature selection
- electronic commerce
- text classification
- decision trees
- image classification
- pattern recognition
- automatic classification
- classification process
- classification method
- classification models
- training process
- support vector
- classification scheme
- classification systems
- pattern classification
- machine learning
- classification algorithm
- benchmark datasets
- support vector machine svm
- support vector machine
- feature vectors
- training data
- svm classifier
- decision rules
- machine learning methods
- training samples
- cost sensitive
- feature space
- feature extraction
- neural network
- customer satisfaction