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Selecting the Optimal Vendor of Customer Relationship Management System for Medical Tourism Industry Using Delphi and AHP.
Pi-Fang Hsu
Kuo-Yu Lan
Chia-Wen Tsai
Published in:
Int. J. Enterp. Inf. Syst. (2013)
Keyphrases
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management system
tourism industry
electronic commerce
decision making
dynamic programming
optimal solution
decision makers
finding optimal
information systems
decision support system
medical data
worst case
evaluation model
customer satisfaction