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A Practical Approach for Improving B2C e-Commerce Services with a Trust Capability Maturity Model.
Rath Jairak
Prasong Praneetpolgrang
Published in:
Int. J. E Serv. Mob. Appl. (2013)
Keyphrases
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web services
service providers
capability maturity model
service oriented
service discovery
software process
agent technology
iso iec
process improvement
software process improvement