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A Practical Approach for Improving B2C e-Commerce Services with a Trust Capability Maturity Model.

Rath JairakPrasong Praneetpolgrang
Published in: Int. J. E Serv. Mob. Appl. (2013)
Keyphrases
  • web services
  • service providers
  • capability maturity model
  • service oriented
  • service discovery
  • software process
  • agent technology
  • iso iec
  • process improvement
  • software process improvement