An Approach to Churn Prediction for Cloud Services Recommendation and User Retention.

José Saias Luís Rato Teresa Gonçalves

Published in: Inf. (2022)

Keyphrases

recommender systems
user preferences
collaborative filtering
churn prediction
telecommunication services
user profiles
user experience
cloud services
customer churn
data analysis
user interface
data management
real world
end users
cloud computing