Login / Signup
Sensitivity of Optimal Capacity to Customer Impatience in an Unobservable M/M/S Queue (Why You Shouldn't Shout at the DMV).
Mor Armony
Erica L. Plambeck
Sridhar Seshadri
Published in:
Manuf. Serv. Oper. Manag. (2009)
Keyphrases
</>
optimal capacity
arrival rate
call center
queuing systems
holding cost
service times
steady state
queue length
electronic commerce
asymptotically optimal
heavy traffic
queueing networks
single server
state dependent
capacity expansion
market conditions
stationary distribution
setup cost