Data-driven strategies in operation management: mining user-generated content in Twitter.
José Ramón SauraDomingo Ribeiro SorianoDaniel Palacios MarquésPublished in: Ann. Oper. Res. (2024)
Keyphrases
- user generated content
- data driven
- social media
- user generated
- text mining
- online social media
- information systems
- recommender systems
- knowledge discovery
- management system
- web mining
- social media content
- online forums
- data mining techniques
- pattern mining
- data mining
- social media sites
- user comments
- frequent patterns
- social web
- customer reviews
- sequential patterns
- social media data
- end users
- social networks