Investigating managers' understanding of chatbots in the Korean financial industry.

Moonkyoung Jang Yoonhyuk Jung Seongcheol Kim

Published in: Comput. Hum. Behav. (2021)

Keyphrases

decision making
financial services
financial institutions
information systems
world wide
morphological analysis
high tech
data sets
search engine
risk management
deeper understanding
software engineering
information technology
technological innovation
case study
investment decisions
manufacturing companies