Voids in the Current CRM Literature: Academic Literature Review and Classification (2000-2005).
Kristel PaulissenKoen MilisMalaika BrengmanJerry FjermestadNicholas C. Romano Jr.Published in: HICSS (2007)
Keyphrases
- literature review
- case study
- information systems development
- classification accuracy
- image classification
- current issues
- fuzzy theory
- pattern recognition
- machine learning
- support vector
- text classification
- classification algorithm
- feature extraction
- decision trees
- design science
- support vector machine
- public libraries
- classification method
- support vector machine svm
- data sets
- training set
- information systems
- real world