The Contracting of Advanced Services Based on Digitally-Enabled Product-Service Systems.

Shaun West Wenting Zou Oliver Stoll

Published in: APMS (2) (2021)

Keyphrases

service systems
service oriented
web technologies
service requests
service level
enterprise systems
queue length
queueing model
call center
arrival rate
service selection
heavy traffic
service discovery
information systems
highly dynamic
stochastic models
lead time
graphical models