Measuring success of electronic trading in the insurance industry: operationalising the disconfirmation of expectations paradigm.
Colm FearonGeorge PhilipPublished in: Behav. Inf. Technol. (2008)
Keyphrases
- electronic data interchange
- competitive market
- electronic commerce
- user satisfaction
- health insurance
- electronic markets
- world wide
- case study
- ubiquitous computing and ambient intelligence
- financial services
- bulletin board
- design automation
- international business
- risk management
- trading strategies
- high tech
- real world