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CBID: A Customer Behavior Identification System Using Passive Tags.
Jinsong Han
Han Ding
Chen Qian
Dan Ma
Wei Xi
Zhi Wang
Zhiping Jiang
Longfei Shangguan
Published in:
ICNP (2014)
Keyphrases
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customer behavior
customer service
transactional data
customer data
historical data
customer base
log files
behavior patterns
data sets
social networks
information systems
web logs
metadata
rfid tags