Insights into customers' psychological mechanism in facial recognition payment in offline contactless services: integrating belief-attitude-intention and TOE-I frameworks.
Wen-Lung ShiauChang LiuMengru ZhouYe YuanPublished in: Internet Res. (2023)
Keyphrases
- facial recognition
- service providers
- personality traits
- customer service
- mobile payment
- service quality
- web services
- customer satisfaction
- face recognition
- electronic payment
- credit card
- attitudes toward
- strategy proof
- payment systems
- recognition algorithm
- smart card
- electronic commerce
- mobile services
- image retrieval
- training data